While disruptive and non-traditional banking is vital to offer clients digital access to banking services in a rapidly-changing global market environment, financial innovation is only valuable when it brings trust, inclusion and opportunity to all stakeholders.
Grobank’s alliance banking solution is designed to meet the specific needs of businesses and their customers, by co-creating unique banking products and services. Rather than the traditional model of fitting their needs into an existing business model, Grobank develops a set of bespoke financial tools and processes that meet those unique requirements.
By working closely with our customers, creating their unique solution, we build an alliance led by a unique relationship ensuring that the partnership grows and continues to provide value, even as markets change.
Where traditional banking presents a template and requires an organisation to fit its financial “picture” into that template, Grobank looks at the client’s unique circumstances and then creates the customised template. By adopting this approach, we have created an open, trustworthy financial marketplace for organisations of all sizes and across all sectors to work in.
Agility as a business imperative
The key to this unique partnership is flexibility on our part and the ability to change our approach when markets require it. Translated in terms of realised value, Grobank’s agility means we are able to access opportunities, technology, channels and products as they present themselves for our clients, without the inflexible operational processes that once defined the banking sector.
Where Grobank sees client opportunities to leverage growth from one another, we create the platform for them to achieve this. When a large South African telecommunications firm introduced a payment gateway for its clients, we structured a platform between them and a well-known grocery chain that facilitated deposits, withdrawals and savings via Grobank.
This created a valuable alliance between businesses, the grocery chain, and their collective clients; a winning solution that took advantage of shared values and Grobank’s ability to swiftly implement innovative ideas, integrate different technology and value-added services.
The value of an ally
Even as Fintech and other digital drivers move the financial sector in new directions, I see alliances playing a major part in the future of banking, and certainly the lynchpin of Grobank.
We understand that businesses want to enhance consumer experiences, risk mitigation, speed to the market and ease of use offered by financial technology and self-service – but we know, too, that organisations require partnerships when it comes to advice, design and implementation.
Our commitment to alliance banking and the value it brings to our clients is a vital part of Grobank’s business growth strategy. As an ambitious front-runner in the banking sector, we see alliance banking as an enabler of personalised solutions to a sector characterised by new entrants and digitalisation.
– Grobank CEO, Bennie van Rooy